Privacy Policy
Privacy Policy – The Learning Level
Last Updated: 27 November 2025
Welcome to The Learning Level (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase our courses, or interact with our services.
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1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number / WhatsApp number
Payment details (UPI, bank transaction ID — we do NOT store card details)
Location (city/state)
B. Non-Personal Information
Device information
Browser type
IP address
Time spent on website
Pages visited
C. Course Usage Information
Login/Logout activity
Lessons viewed
Progress tracking
Support queries
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2. How We Use Your Information
We use your information for purposes like:
Providing access to purchased courses
Sending important updates & notifications
Verifying identity & processing payments
Improving course quality and user experience
Customer support communication
Preventing fraud or unauthorized access
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3. Sharing of Information
We DO NOT sell or trade your personal information to anyone.
Information may be shared only with:
Payment gateways (UPI, Razorpay, etc.) for secure transactions
Service providers (email tools, hosting platforms)
Government/legal authorities if required under law
All third-party services follow standard data protection rules.
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4. Data Security
We implement industry-standard measures to protect your data:
Encrypted servers
Secured payment gateways
Limited access to sensitive information
Regular security audits
However, no online system can be 100% secure. You share information at your own risk.
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5. Cookies & Tracking
We use cookies to:
Improve website performance
Remember your login session
Analyze user activity
You can disable cookies from your browser settings anytime.
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6. User Rights
You have the right to:
Access your data
Request corrections
Request deletion (subject to legal requirements)
Opt-out of marketing messages
To request these, contact us at:
📩 Email: support@thelearninglevel.com
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7. Children’s Privacy
Our courses are not intended for children under 13 years.
We do not knowingly collect data from minors.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
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9. Contact Us
For any questions, complaints, or data requests:
📩 Email: support@thelearninglevel.com
The Learning Level
